Garmin UAE aims to ensure that you have a hassle-free shopping experience and are completely satisfied with your purchase. We take pride in the quality of our products and offering great customer service is our top priority.
For this reason, we offer an easy 7 Day Returns Policy, no questions asked from the date of delivery. Please use the following guidelines to process a return:
- Most items can be exchanged or refunded for any reason within 7 calendar days from the date of delivery, provided that they are in their original condition within the original packaging, with all the tags and labels attached and inclusive of all original spare parts, accessories and documentation such as manuals. Items that are not returned as described above will not be accepted for an exchange or refund.
- You will not be charged any shipping fees for returning items if they were not as per your order or damaged when you received them. If you are returning an item for any other reason, then you will need to bear the cost of return shipping.
- Multiple transactions may result in multiple postings to the cardholder’s monthly statement.
- To return an item, please call our customer service on (+971 4) 4011000 or send us an email on firstname.lastname@example.org
Our delivery service is quick and efficient, using established reputable shippers so that you receive your order promptly and in good condition.
Currently packages are shipped via Fedex and Aramex. You will have the option to choose your shipping service upon checkout.
In order to get your items to you as quickly as possible we ship your items as soon as they are ready. This may result in multiple deliveries with no additional cost to you.
Within the UAE
In the UAE, we are able to deliver to almost all areas within 1 business days (Sunday – Thursday). If we are unable to deliver to your location, our Customer Service team will contact you to find a solution.
All orders over 300 AED will be eligible for a FREE shipping, except repair and replacement. This includes all orders placed with Cash on Delivery.
Our customer service center is available to answer any of your queries from 8 am to 8 pm, 6 days a week. If you have any queries about the delivery of your order, please call Customer Support on (+971 4) 4011000
We deliver internationally to most countries, excluding any countries on the OFAC list. In some countries, you may be required to pay customs duties on items. This cost is not included in the sale price and should be paid by you on delivery.
We will not ship to any countries on the OFAC list
We aim to deliver internationally within 7-14 business days (Sunday – Thursday) depending on customs clearance. If we are unable to deliver to your location, our Customer Service team will contact you to find a solution.
We strive to provide the most competitive shipping rates and these are automatically calculated upon checkout.
If you are in any doubt whether your order can be delivered, please call Customer Support on (+971 4) 4011000
(+971 4) 4011000