Garmin UAE aims to ensure that you have a hassle-free shopping experience and are completely satisfied with your purchase. We take pride in the quality of our products and offering great customer service is our top priority.
For this reason, we offer an easy 7 Day Returns Policy from the date of delivery. Please use the following guidelines to process a return:
- Most items can be exchanged or refunded for any reason within 7 calendar days from the date of delivery, provided that they are in their original condition within the original packaging, with all the tags and labels attached and inclusive of all original spare parts, accessories and documentation such as manuals. Items that are not returned as described above will not be accepted for an exchange or refund.
- You will not be charged any shipping fees for returning items if they were not as per your order or damaged when you received them. If you are returning an item for any other reason, then you will need to bear the cost of return shipping.
- All Products carry warranty as offered by AMIT. Accessories, Consumables are not covered under warranty.
- In case of out of the box failures brought to “AMIT” notice within 7 days from date of purchase, product will be replaced with same model upon certification of the defect pursuant to the warranty terms. In case of non-availability of product, an equivalent product within the same price range or a refund shall be provided. Replacement will be entertained subject to return with accessories and catalogues.
- Products brought to AMIT for refund, exchange and/or return should be in good condition, unused, with original packaging (along with accessories) & un-registered to any Garmin registration website.
- In the event of refund, the refunded value will be equal to paid cash value. Refunds will be done only through the Original Mode of Payment made by the Customer during the purchase and will be handed over in 7 working days from the date of refund acceptance. The costs of delivery and installation done (if applicable) shall not be refunded.
- Upon request of refund, admin fees and bank charges will be deducted from the original amount.
- All the civil disputes shall be addressed under the jurisdiction of UAE laws.
- Invoice copy and successful completion of transaction would be treated as acceptance of above items and hence shall be applicable.
- To return an item, please call our customer service on (+971 4) 4011000 or send us an email on firstname.lastname@example.org